Accessibility At Adventure Bay Water Park

We are committed to providing the finest family fun and entertainment. This means we want all our Guests to have a safe and enjoyable visit. If you have any questions, stop by Guest Services near the Park Entrance and the Carousel, or our Bay Services located just before the Wave Pool. They will be able to answer any questions and help you with any accommodation you may require during your visit. This guide will provide you with information to help plan your day.

NOTICE: The information in this guide is subject to change without notice. You may also contact Guest Services regarding accessibility prior to boarding a particular attraction.

ON THIS PAGE: General Park Information | Ride Accessibility | Individual Ride Information

Adventure Bay Water Park

General Park Information

Service Animals are welcome; however, they are limited to dogs and miniature ponies that have been trained to do work or perform a task for the benefit of the individual with the disability. Service Animals must remain on a leash or harness and be under the control of their handler. If at any time a Service Animal is out of control, they will be asked to be removed from the park. Service Animals are not permitted to ride any ride, with the exception of the A-Train and Carousel. While the Service Animal is waiting for their handler to ride any attraction, a Guest must remain with them.

Service Animal Relief area for Adventure Bay Water Park is located before the Bay Kokomo Retail Store Entrance (grass) & behind the Shipwreck Shores (kiddie pool) in the grass.

Located at Guest Services near entrance of the park and the Carousel

Located right before Breaker’s Beach Wave Pool.

Located at Guest Services in entrance of the park.

Accessible parking is located near the entrance of the main park.

Wheelchairs and electric scooters can be rented in advance online and inside the entrance at Main Street Marketplace.

All restrooms have an ADA stall. There are family restrooms located at the Arcade and in the water park.

First Aid for Adventure Bay Water Park is located at Bay Services just before Breaker Beach Wave Pool. First Aid is operated by our Adventureland Resort EMTs and Adventure Bay Lifeguards.

If a child or individual with a disability gets separated from your group, stop any Park Security Officer or go to Guest Services (near entrance).

This program allows parents with a child too young to ride to wait at the exit with their young child while the other parent waits in line. Once the first parent has ridden, the other parent can immediately board once the first parent exits. The other parent should be ready to board at the ride exit.

Loose articles, including cell phones, should not be taken on any ride. Loose articles of any kind are not permitted on any roller coaster. Leave the item with a non-rider. Loose Article boxes are provided at some rides, but items lost, stolen, or damaged are not the park’s responsibility.

We have two quiet rooms located in the Bay, including the Kokomo & Wave Pool First Aid Rooms (upon request).

We offer select food options that accommodate allergy restricted guests.

All gift shops are wheelchair accessible.

Ride Admission Program

Our Ride Admission Program is designed with your safety and the safety of others in mind. Our staff at the Safety Center or Service Center will assess each Guest seeking accommodations based on their individual abilities, ride dynamics, ride restraint systems, and manufacturer requirements to determine what rides they can safely enjoy. You will be given a ride accessibility questionnaire to complete to assist us with our assessment. Once completed, you will receive a list of rides that you may safely enjoy.

The assessment of each ride consists of the following criteria, which may be required to safely ride a certain ride.

ABILITY TO EXHIBIT INDEPENDENT SEATED POSTURAL CONTROL UNDER THE DYNAMIC CONDITIONS OF THE RIDE
Explanation: Most rides require that riders have the body and spinal control to sit upright without the aid of other people or devices and be able to maintain proper riding posture, even during bumping or other characteristic movements of the ride.

APPROPRIATE CENTER OF GRAVITY
Explanation: Certain rides require that a rider’s body has the appropriate weight distribution above/below the waist for that ride’s restraint system.

CONTROL OF UPPER TORSO INCLUDING NECK AND HEAD
Explanation: Most rides require that riders have sufficient muscle control to support their head, neck, and upper torso during the course of the ride.

ABILITY TO HOLD ON WITH UPPER EXTREMITIES
Explanation: Certain rides require that riders have either one, or both, functioning arms to hold on during the ride cycle. A functioning arm is an upper extremity or prosthesis exhibiting good grip control, the ability to brace, and the strength to allow the Guest to maintain the proper riding position throughout the duration of the ride.

ABILITY TO BRACE SELF WITH LOWER EXTREMITIES
Explanation: Certain rides require that riders have one, or both, functioning legs to be used for bracing the body during the course of the ride. A functioning leg is a lower extremity or a prosthesis that can be used for bracing.

MINIMUM OF ONE, TWO OR THREE FUNCTIONING EXTREMITIES
Explanation: Certain rides require that riders have a MINIMUM of one, two or three functioning extremities (two legs, two arms, one arm and one leg, etc.) to brace themselves during the ride.

ABILITY TO ENTER/EXIT THE RIDE WITHIN SPECIFIED PARAMETERS WITHOUT ENDANGERING SELF OR OTHERS
Explanation: Guests must be able to enter and exit the ride without jeopardizing themselves or others, and to assist with their own evacuation if necessary. This may include arrangements such as entering through the exit or having someone in their party assist them in the boarding process. If a Guest has to be lifted in and out of the ride unit, a responsible person who is accustomed to doing this must do so. Ride operators are not trained to lift or physically assist Guests.

MENTAL CAPACITY TO BE AWARE OF HAZARDS TO SELF AND OTHERS; OR OF FAILURE TO RIDE IN PRESCRIBED MANNER
Explanation: All rides require that riders have sufficient awareness to understand the consequences of actions that may lead to injury to self and/or others. Guests may be able to enjoy select rides when accompanied by a responsible person.

Ride Information

Each Guest must have the ability to maintain riding posture and brace themselves throughout the course of the ride against potential forces created by the ride and/or other participants.
Guests with conditions such as pregnancy, back, neck, or bone problems, cardiovascular problems, high blood pressure, recent surgery, or other health conditions that could be aggravated by bumping or jarring are not permitted to ride all rides. Please read all safety signs at the rides prior to riding.
There is always a remote chance that a ride might be evacuated. Evacuations may be necessary due to such causes as a mechanical problem, weather conditions, or power interruption. If an evacuation is required, you may be required to maneuver across catwalks, sometimes from the highest point on the ride. This may include walking down steeply inclined steps or catwalks or waiting for an extended period of time in the ride vehicle. Note: our Team Members are not trained to lift or carry Guests. Any Guest who rides a ride must be able: (1) to be seated properly in the required riding position, (2) to have hands, arms, feet, and legs inside the ride unit at all times, and (3) to use all safety devices required in the normal operation of the ride.
Any Guest whose size or build would affect the applicable safety restraints (seat belts, lap bars, harnesses, etc.) from functioning properly will not be permitted to ride.
A supervising companion is one who physically and mentally meets all the requirements to ride the ride, fourteen(14) years of age or older, and exhibits the maturity generally expected from one 14 years of age or older.
ALL RIDE HEIGHT and WEIGHT RESTRICTIONS APPLY. Each ride is reviewed specifically to determine the size limits necessary to make safety restraints effective, and to meet the ride manufacturer’s requirements. For more information regarding rider height restrictions, please visit the Height Station located at Guest Services inside the entrance near the Carousel.
Riders with casts must stop at Guest Services to get a list of rides they can ride.

Supervising Companion / Responsible Person – a Guest that (1) complies with the necessary requirements to experience the ride, (2) is approximately 14 years old, and (3) possesses the physical and mental ability to supervise someone throughout the ride.

Infant – A handheld child that is too young to walk or sit up on their own.

If you are wearing a cast or brace, you may be restricted from riding most rides in Adventureland Park. You can click into each ride individually below for full details, may call Guest Services at 515.266.2121 ext. 3350 or stop at Guest Services to get a list of what rides you can ride.

On most attractions, guests wearing prosthetic devices will be permitted to ride as long as the device is securely attached and will remain in place throughout the ride cycle. The exceptions to this rule are:

Adventure Bay Water Park

Bermuda Quadrangle - Riders are not permitted to ride with a prosthetic device unless it is surgically attached. Riders must be able to remain in the supine position with both hands firmly grasping the handles on the tube.
Breaker Beach (Wave Pool) – N/A.
Caribbean Cruiser (The Lazy River) – N/A.
Gang Plank & Pirates Plummet (Speed Slides) – Riders are not permitted to ride with a prosthetic device unless it is surgically attached. Riders must be able to remain in the supine position with arms crossed (elbows tucked) and legs crossed at the ankles.
Heron Harbor (Splash Pad) – N/A.
Kokomo Kove – Riders are not permitted to ride with a prosthetic device unless it is surgically attached. Riders must be able to remain in the supine position during the ride.
Pirate’s Port (Bar Pool) – N/A.
Reef Racer (Racer Slides) - Riders are not permitted to ride with a prosthetic device unless it is surgically attached. Riders must be able to remain in the prone position with both hands firmly grasping the hand holds on the mats provided.
Shipwreck Shores – N/A.
Typhoon (Tantrum Slide) - Riders are not permitted to ride with a prosthetic device unless it is surgically attached. Riders must be able to remain in the supine position with both hands firmly grasping the handles on the tube.

There is an individual/combined weight limit on Bermuda Quadrangle Slide (Single Tubes 250 lbs./Double Tubes 400 lbs.) and Typhoon Slide (Double Tube 400 lbs.).

Strobe lighting, or lighting that can imitate strobe lighting, is used on the Underground. The following rides have a photo taken during the ride using a quick series of flashes (more noticeable at night): Monster and Tornado.

Magnets are used on the following rides: Tilt-a-Whirl, Dragon Slayer, Monster

We offer an alternative access program that, if you qualify, will allow you to use the accessible (ADA) entrance of the ride. The staff at Guest Services will ask you a series of questions to see if you qualify for this program. If you qualify you will receive bright green Accessibility Pass, allowing you access to the ADA entrance for the rides. The ADA entrance will be noted by a blue sign. In most, but not all, cases this is the exit of the ride. Please wait until instructed by a Ride Operator to begin boarding.

Please note: the Alternate Access Program is good for the individual that receives the Ride Admission Pass and three (3) additional Guests. The individual with the pass must ride for the pass to be valid.

If granted admission into the Alternative Access Program, you will be able to initially board any attraction with a minimal wait. After riding certain attractions you will be required to get a boarding time approximately equal to the wait time for that ride in the regular queue. You must wait until the given time to ride any other attraction that assigns wait times. You can only have one boarding time at any given time. You cannot ride the same ride that requires a wait time twice in a row without receiving a wait time. If we have stopped admitting Guests into the regular line for any reason, we will not admit Guests with an Accessibility Pass, either. This includes giving wait times or boarding with a time already assigned. Wait times must fall within regular park hours. You can ride any other attraction not listed below at any time.

Due to the nature of the attractions within Adventure Bay Water Park only the following attractions offer alternative access:

Carribean Cruiser (Lazy River)
Pirates Port Pool
Breaker Beach Wave Pool
Shipwreck Shores

Please notify a lifeguard for assistance.

Adventure Bay Water Park

Individual Ride Information

The following descriptions are designed to give you information on the type of actions caused by various attractions along with their unique physical restrictions.

Ride Access: Mobility-impaired guests that would like to ride this attraction should see the slide attendant at the tube coral. Must be able to walk up the stairs to the dispatcher platform. Once on the platform, please see the slide dispatcher for assistance and loading instructions.

Height Restrictions: Guests must be at least 48” tall to ride single tubes/42” may ride in the front of a double tube on certain slides with a 48” guest riding in the back.

Weight Restrictions: Guests must be within the weight requirements for the slide. Single Tube Rider not over 250 lbs./Double Tube Riders combined not over 400 lbs.

Ride Restrictions: Riders of this attraction will be exposed to forces, speeds, and other intense features that may cause distress or injury to persons with pre-existing health conditions. Please consider these features when determining suitability for all riders. For your safety, only guests in good health should ride this attraction. Do not ride if you are currently or suspected to be pregnant, have high blood pressure, heart, neck, or back problems, have had recent surgery, or have any other medical condition that may be aggravated by the features of this attraction, or under the influence of alcohol or drugs.

Physical Restrictions: Guests must have the physical and cognitive ability to remain in the supine position with both hands firmly grasping the handles throughout the entirety of the ride.